At our online destination for premium footwear, we prioritize swift and secure delivery to ensure your order arrives in pristine condition. Every purchase is carefully packaged to protect its quality during transit, whether it’s lightweight designs for active lifestyles or elegant styles for special occasions. Orders are processed within 1–2 business days, with real-time updates provided at each stage.
Processing typically takes 1–2 business days (excluding weekends/holidays). Delivery times vary by destination: domestic shipments usually arrive within 5–7 business days, while international orders may require 10–20 business days. Seasonal demand or carrier delays may occasionally extend these estimates.
We offer transparent pricing with two straightforward options:
Standard Shipping (10–15 Business Days): $15 for orders under $60.
Free Shipping (10–15 Business Days): Automatically applied to orders totaling $60 or more.
We currently ship to over 50 countries, including the US, Canada, UK, EU nations, Australia, and select Asian regions. Unavailable destinations (e.g., conflict zones or remote areas) will be flagged during checkout. Contact [email protected] for regional inquiries.
Once shipped, you’ll receive a confirmation email with a tracking number and carrier link. Monitor your package’s progress directly via the carrier’s portal or through your account dashboard. Delays? Check the tracking first—updates are synced every 24 hours.
While rare, delays can occur due to customs or logistical issues. If your tracking shows no movement for 7+ business days or the status is marked "lost," contact our support team at [email protected] with your order number. We’ll investigate promptly and offer solutions, including reshipments or refunds where applicable.
International orders may incur customs fees, determined by your local regulations. These charges are the customer’s responsibility and are not included in order totals. For clarity, consult your country’s import tax policies before purchasing. Note: We cannot undervalue shipments or alter customs declarations.
