At Voguetfeet, we strive to ensure your complete satisfaction with every purchase. Please review our comprehensive return and refund policy below for detailed information about our procedures.
You may cancel your order at any time before it has been processed for shipping. Once your cancellation request is received and verified, we will issue a full refund to your original payment method. Please note that orders already in transit cannot be canceled. To cancel an order, please contact our customer service team immediately after placing your order.
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging with all tags attached. A valid proof of purchase (receipt or order confirmation) is required for all returns.
To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Items returned without an RMA number may experience processing delays. Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed within 5-7 business days after we receive and inspect your returned item. The refund will be credited to your original payment method. Please note that shipping costs are non-refundable, and you will be responsible for paying return shipping charges unless the return is due to our error (e.g., wrong item shipped or defective product).
The time it takes for your refund to appear in your account depends on your payment provider's policies. Credit card refunds typically appear within one billing cycle. We will notify you by email when your refund has been processed.
If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company, as processing times may vary. If you've done this and still haven't received your refund, please contact us immediately. We will investigate the matter and work with the payment processor to resolve any issues.
For payments made via PayPal, we recommend checking your PayPal account balance before contacting us, as refunds often appear there immediately. If you suspect any technical issues with your refund, please provide us with transaction details to facilitate our investigation.
If you have any questions about our Return & Refund Policy, please don't hesitate to contact our customer service team:
Company Name: Voguetfeet
Address: 19091 Northeast 23rd Street, Harrah, OK
E-Mail: [email protected]
Phone: +1 703 295 9224
Our customer service representatives are available Monday through Friday, 9:00 AM to 5:00 PM (Central Time), excluding major holidays. We aim to respond to all inquiries within 24-48 hours during business days.
